Excellent levels of advice and assistance provided by our UK based help team
Controlling a busy pick and despatch operation involves constant, sometimes hectic activity.
The system to manage this is something you depend on to fulfil your customer promise. It must be reliable and deliver for you at all times and we’re confident that ProSKU will do just that.
But now and then you may need our help, and we want to be there to provide it when needed. We offer excellent levels of advice and user assistance provided by a UK based support team.
Fast effective support response to minimise business impact.
We can provide assistance via our support portal, email and our attended telephone help desk. Responses to requests are provided within a maximum of one working hour during normal weekday service, with any business-critical issue given urgent priority.
Support Hours: Monday to Friday (Excluding Bank Holidays)
Opening Times: 8.00am – 6.00pm
If you have any occasional requirements for support outside of these hours we may be able to assist you if pre-arranged. Please contact us to discuss your needs.