FAQ Page

/FAQ Page

Most businesses over a certain size that store and handle goods can benefit from using the ProSKU warehouse management system. Unlike an inventory system, ProSKU manages your physical stock, storage space and all associated handling processes to provide accuracy, efficiency and discipline.

ProSKU WMS can be used on any computer or mobile device with Internet access and a modern browser installed. The ProSKU App is designed for Android devices and can be used with a wide range of tablets, smartphones and rugged equipment.

The ProSKU application is hosted using Amazon Web Services (AWS), the largest provider of hosted cloud services. System downtime is always possible with web-based systems but is highly unusual and the application servers will normally deliver in excess of 99.9% uptime.

System response times are excellent and should rarely be a problem. The most important factor here is the speed of your Internet connection, as insufficient bandwidth can affect response times. So you should ensure that this is specified properly for all your business needs.

All permanent data is located within a Virtual Private Cloud (VPC) and stored on highly secure backed-up servers. Numerous built-in security features and an extensive range of network security tools are deployed for all hosted applications, guaranteeing full data security.

All saved system data is fully secure in this event. So at worst only minimal data loss is likely to happen as a result of this.

ProSKU has an open API to allow exchange of data with e-commerce platforms, marketplaces, carrier management, accounts and ERP applications. ProSKU also handles CSV data import and export.

The minimum contract period for ProSKU is 12 months with discounted fees available for extended terms. We also offer a reduced rate, three-month trial period for those who want to initially demonstrate the value of ProSKU to their business.

ProSKU is an intuitive product that is easy to set up, and use. It is supported by online user guides and video tutorials to assist user take-on. We also provide remote or onsite operational assistance to help you achieve a smooth implementation. Please contact us to discuss options and prices.

Simply contact us on the number or via the email address on the home screen.

Monthly payments are taken by direct debit using the GoCardless application.

A short product tour video is available to view on the home page. However if you want to see and learn more of the product – and we’re sure you will – we can arrange a remote Internet demonstration or a visit to our premises to meet our sales and development team.