FAQs

/FAQs/

Why do I need ProSKU?

September 29th, 2016|

Most businesses beyond a certain size that store and handle goods will benefit from using the ProSKU warehouse management system. Unlike a stock control system ProSKU manages physical stock space expertly and makes handling processes slick and efficient. And with full API access ProSKU integrates with order capture and purchase functions for an end-to-end business […]

What do I need in order to use ProSKU?

September 28th, 2016|

ProSKU can be used on any computer (including tablet and smart phone) with Internet access and a modern browser installed.

How good is the system availability?

September 27th, 2016|

The ProSKU application is hosted using Amazon Web Services (AWS), the largest provider of hosted cloud services. System downtime is always possible with web-based systems but is highly unusual and the application servers will normally deliver in excess of 99.9% uptime.

How good are the system response times?

September 26th, 2016|

System response times are excellent and should rarely be a problem. The most important factor here is the speed of your Internet connection, as insufficient bandwidth can affect response times. So you should ensure that this is specified properly for all your business needs.

How secure is my data if I use ProSKU?

September 26th, 2016|

All permanent data is located within a Virtual Private Cloud (VPC) and stored on highly secure backed-up servers. Numerous built-in security features and an extensive range of network security tools are deployed for all hosted applications, guaranteeing full data security.

Can I lose any data if my Internet connection fails?

September 25th, 2016|

All saved system data is fully secure in this event. So at worst only minimal data loss is likely to happen as a result of this.

Can I integrate ProSKU with my other business solutions?

September 24th, 2016|

Yes, ProSKU has an open API that allows exchange of data with a wide range of applications. ProSKU will also handle data import and export via CSV.

Is there a minimum contract period?

September 23rd, 2016|

The minimum subscription is just one month. However there are advantages to signing up for a longer period. Please contact us to find out more about this.

Can you provide assistance with system set-up?

September 23rd, 2016|

ProSKU is designed as an intuitive product that is easy to set up, and use. It is supported by detailed online documentation and video tutorials to assist user take-on. We also provide remote or onsite operational assistance to ensure a smooth, trouble free implementation. Please contact us to discuss this option and cost.

How do I find out what ProSKU will cost me?

September 22nd, 2016|

Simply contact us on the number or via the email address on the home screen.