FAQs

/FAQs/

Why do I need ProSKU?

September 29th, 2016|

Most businesses over a certain size that store and handle goods can benefit from using the ProSKU warehouse management system. Unlike an inventory system, ProSKU manages your physical stock, storage space and all associated handling processes to provide accuracy, efficiency and discipline.

What do I need in order to use ProSKU?

September 28th, 2016|

ProSKU WMS can be used on any computer or mobile device with Internet access and a modern browser installed. The ProSKU App is designed for Android devices and can be used with a wide range of tablets, smartphones and rugged equipment.

How good is the system availability?

September 27th, 2016|

The ProSKU application is hosted using Amazon Web Services (AWS), the largest provider of hosted cloud services. System downtime is always possible with web-based systems but is highly unusual and the application servers will normally deliver in excess of 99.9% uptime.

How good are the system response times?

September 26th, 2016|

System response times are excellent and should rarely be a problem. The most important factor here is the speed of your Internet connection, as insufficient bandwidth can affect response times. So you should ensure that this is specified properly for all your business needs.

How secure is my data if I use ProSKU?

September 26th, 2016|

All permanent data is located within a Virtual Private Cloud (VPC) and stored on highly secure backed-up servers. Numerous built-in security features and an extensive range of network security tools are deployed for all hosted applications, guaranteeing full data security.

Can I lose any data if my Internet connection fails?

September 25th, 2016|

All saved system data is fully secure in this event. So at worst only minimal data loss is likely to happen as a result of this.

Can I integrate ProSKU with my other business solutions?

September 24th, 2016|

ProSKU has an open API to allow exchange of data with e-commerce platforms, marketplaces, carrier management, accounts and ERP applications. ProSKU also handles CSV data import and export.

Is there a minimum contract period?

September 23rd, 2016|

The minimum contract period for ProSKU is 12 months with discounted fees available for extended terms. We also offer a reduced rate, three-month trial period for those who want to initially demonstrate the value of ProSKU to their business.

Can you provide assistance with system set-up?

September 23rd, 2016|

ProSKU is an intuitive product that is easy to set up, and use. It is supported by online user guides and video tutorials to assist user take-on. We also provide remote or onsite operational assistance to help you achieve a smooth implementation. Please contact us to discuss options and prices.

How do I find out about ProSKU pricing?

September 22nd, 2016|

Simply contact us on the number or via the email address on the home screen.